What is your refund and exchange policy?
Answer :
No refunds after purchase. Exchanges are available 14 days after purchase. Upgrades are possible.
No refunds after purchase. Exchanges are available 14 days after purchase. Upgrades are possible.
Do you offer repairs or resizing services?
Answer :
We provide professional repair and resizing services for jewelry purchases. Please contact us for more information.
We provide professional repair and resizing services for jewelry purchases. Please contact us for more information.
How long does it take to receive my custom piece?
Answer :
The time it takes to create a custom piece typically ranges from 2-3 weeks, though this may vary depending on the intricacy of the design.
The time it takes to create a custom piece typically ranges from 2-3 weeks, though this may vary depending on the intricacy of the design.
Can I order a custom piece online?
Answer :
Yes, you can begin the custom jewelry process by submitting an inquiry on our contact page. Our team will contact you to discuss your design ideas and provide a quote.
Yes, you can begin the custom jewelry process by submitting an inquiry on our contact page. Our team will contact you to discuss your design ideas and provide a quote.
How do I determine my ring size?
Answer :
You can visit our store for professional sizing, or you can follow our online ring sizing guide to help you find the perfect fit.
You can visit our store for professional sizing, or you can follow our online ring sizing guide to help you find the perfect fit.
How do I care for my jewelry?
Answer :
To keep your jewelry looking its best, we recommend regular cleaning with a soft cloth and avoiding contact with harsh chemicals or abrasive materials.
To keep your jewelry looking its best, we recommend regular cleaning with a soft cloth and avoiding contact with harsh chemicals or abrasive materials.
What payment methods do you accept?
Answer :
We accept all major credit cards, PayPal, and offer flexible financing options through Progressive Leasing and Acima.
We accept all major credit cards, PayPal, and offer flexible financing options through Progressive Leasing and Acima.